FAQ

  1. How do I light the fireplace?
    To light the fireplace, place the bioethanol in the tank, light the flame, then position the glass cylinder on top.

  2. How long does the fireplace burn?
    The burn time varies between 1h to 2h30, depending on the amount of bioethanol used.

  3. How do I extinguish the flame?
    To extinguish the fire, simply place the lid on the glass cylinder.

  4. Can I use a different type of fuel?
    No, it is recommended to use only the bioethanol sold by the brand to ensure safe operation.

  5. Can I touch the fireplace while it’s in use?
    No, do not touch the fireplace while it’s burning, as it can become very hot.

  6. Is the fireplace safe for children?
    The fireplace should be kept out of reach of children to prevent any accidents.

  7. Is the fireplace compliant with safety standards?
    Yes, this product complies with the DIN EN 16647 standard.

  8. Can I place the fireplace under an object?
    No, do not place the fireplace under an object to ensure proper ventilation and avoid any risk.